Trying to set up my Microtek Scanner 4700 on my new computer. I can’t figure out what I’m doing wrong! I’ve uninstalled and reinstalled four times. I’ve found two sets of ‘help’ instructions at www.microtekusa.com
There’s an error I keep getting that says something about an ‘SCSI Probe’… whatever that is.
My USB is enabled. I disabled Norton while reinstalling (and reinstalling and reinstalling). I’m wondering if it’s got anything to do with my Palm/HotSync which uses the same USB but is not hooked up right now (obviously).
I’m new to scanners. Do I need to use the Scanwizard that came with this scanner, or can I just open any image editing software and use it ‘through’ the application. Kwim?
I’ve spent two hours on this today, not counting the other days I tried. Please help…
is this a Taiwan made product?
i’ve noticed that most of my Taiwan made products will not function under USB 2.0
if you’ve installed USB 2.0, try uninstalling it and see if the scanner works
like Alleycat said, if you can, update your winXP. (i can’t because my version is off KaZaA Lite )
Thanks for trying to help. Went and downloaded the Service Pack 3 times but still no luck. I go to the Device Manager and still don’t see that I’ve got USB 2.0… still the same settings as before. Can’t figure it out. I think I’m going to just have to wing it for now and do a little more reading.