I’m sure some of you had to go to a Taiwanese Trade Office aka Embassy at one point or another for visa issues, legalization etc. How was your experience?
I had to go a couple of days ago to notarize some documents and I almost couldn’t believe how rude and unhelpful the clerk was. I was already aware that they wouldn’t help me at all, since the email conversation prior to the meeting didn’t get me anywhere. Every question i asked was replied with a “search it yourself” or “we don’t know”. So I had to find the required documents myself, which wasn’t easy. You know, taiwanese government websites haven’t been updated since the internet was invented.
Anyways, so I get all the documents together and try to fill them out as best as I can. Then I mailed it to that clerk and ask if this is filled out correctly. The answer was “Make sure everything is filled out correctly”. I’m like, is it or is it not?? well, i don’t have time to play games. So i go to the meeting. after a very cold welcome, i show the clerk my documents and i ask her if i filled it out correctly again. “What do you think?” I could’ve bursted in flames in that moment(couldn’t you told me that in the email??). She pointed at a blank gap, which supposedly was for the document number. So i asked if i could just handwrite it in the gap. “i don’t know, i have to ask my boss”.
then she asked me for additional stuff like envelope, stamps, passport copy. I didn’t bring any stamps or passport copies with me, and she 翻白眼ed so hard, it’s like she heard that for the first time in her life. she began scolding me “now I!! have to copy your passport”(that takes you like 5 seconds,ma’am…) and “We don’t have stamps here, we now have to buy stamps especially for you, someone has to go buy them in a shop” she literally said that(you’re a F#@!$# office, of course you have stamps!!).
Just wanted to let off some steam here. But is there any way to make an official complaint, maybe at the MOA. Because employees like that are really bad representatives of Taiwan. I guess, those embassy clerks(not just taiwan) know there’s no way around them so they can behave as shitty as they want to but that doesn’t make it right.