In Taipei, there’s quite a bit. Some go by barely knowing past ni hao for years. Many of them even own businesses that are successful, the other group are hired professionals with a few years contracted form companies or schools like TAS puts in buildings that specialize in rentals to foreigners that do speak English. My friends house in tianmu, the front desk people do speak English and most of their renters are foreigners. I go there every Tuesday morning to use their space to do some boxing sparring. They talk in English to me even though they struggle a little. I just speak Chinese back to let them know I can understand Chinese, no issues.
I’m just saying, i think they should at least do their job the best they can. I don’t accept the mediocre attitude people have at their job no matter their pay. If the building is going to ask and sell a high fee for building management like this one, they should have some more “professional” people. Not necessarily a jab at the front desk people, but the people that hired and manages them.