I currently use HiNet’s ADSL. I’m OK with it. I’ve only had it for three weeks, but it’s never been down … yet.
BEWARE: I’m not saying that So-net is a bad way to go. They were very pleasant people. But … typically Taiwanese when it comes to service. They came to my company to promote their service. Had the suffed animal give-away. They had the special pricing on computer peripherals, like a monitor or Logitec wireless keyboard/mouse. They even had great pricing on the service, espcially for a dedicated IP. THE PROBLEM is that it took them 4 weeks to finally discover that they couldn’t provide me service to my area. I specially asked them if my area was covered, and AS USUAL, they said “yes” without doing their homework (get money first, ask quetions later). So, they set me up an account, called Chung Hwa to set up the line and then forgot about me. Chung Hwa never came out to install since their service doesn’t connect to them yet, and I wasted four weeks. I had to do my own research and prove to So-net why ‘they’ could not connect to my house. Not the brightest outfit, but as I said before, “very nice” with plenty of “bu hao yi si” to go around.
The next day (Friday), I went down to Chung Hwa, applied for HiNet ADSL. They installed the next Tuesday. It works.
So, this doesn’t mean So-net is not right for you, it just means that you are probably much smarter than their sales people.
NOTE: From what I have heard, Hinet ADSL may be more expensive, but you’ll get faster overseas connections (regarless of whether it is 56K or 512K). You don’t get something for nothing in this game. If someone else here can back this up or refute it, I’d be happy to hear it.