Alien Citizen Digital Certificate

now, you don’t need the 200ntd.

Do I have to reapply for my health insurance card after the new serial number is issued? Is there a fee for redoing? Who can I contact with related questions?

一、自111年1月1日起,健保署會比對內政部移民署資料,幫您辦理健保投保資料變更,並同時以居留證相片免費換發新證號健保卡。

二、如果您自111年1月1日以後,換發新證號健保卡並繳納工本費者,可向健保署申請退還工本費。

三、如果您在110年已換發新式統號居留證,但尚未變更健保投保資料及換發健保卡者,健保署將幫您辦理健保投保資料變更並免費換發新式統號健保卡。

四、但因全球晶片供需影響,經健保署審慎評估,自111年7月後變更新式居留證號者,暫停主動辦理健保投保資料變更並製發新證號健保卡。將視晶片供需情形再評估是否重新啟動主動換發服務作業。

五、您在收到健保署製發新式統號健保卡前,目前持有之舊式統號健保卡均可正常就醫或預約疫苗使用,請無須擔心權益受影響。

六、您在收到新證號健保卡前,如有急於換發健保卡需求,亦可至健保署各分區業務組服務櫃檯臨櫃申辦。

七、若您有相關問題,請洽健保專線詢問:0800-030-598;手機撥打:02-4128678,將由專人提供說明與服務。

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That’s annoying.

Indeed, I just received an email from MOICA asking for NT$278 (they presumably just processed the application for a new card I made while at immigration this afternoon).

I’ll respond at some point to complain and act confused about why they’re asking me to pay again because immigration forced me to update to the new number.

After that they can stick their card, and if they respond I’ll tell them that - I’m definitely not paying for it again. I used to use it before I had NHI to order masks during the rationing period, but since getting an NHI card I don’t think I’ve used it even once.

Maybe the Digital Citizen Certificate is more useful for Taiwanese citizens, but since we can’t do very much as foreigners here the alien version is pretty useless IMO.

Anyone got a refund? Need to go to a NHI branch?

At the time it was not free. And nobody contacted me that I can get a refund.

Funny how they have conflicting information on same website.

One says they do it automatically (but paused due to chip shortage).
The (older wrong) information says it is optional and you need to the fee pay.

1676511271330
https://www.immigration.gov.tw/media/60809/宣傳手冊-英文-v9.pdf


Digged around and this change was introduced on 2022-07-01. More than 1,5 years after the unified ID number changes started.

Anyone who did it between 2021-01-01 and 2022-07-01 can get a refund.

even for citizens is rather useless, so complicated to use with card readers, drivers which don’t work anymore, outdated interfaces and systems which are not supported anymore by modern OSs and browsers.

Furthermore, very few services use this certificate for authentication purposes tbh.

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The only thing I actively use my card for every month is checking my pension contributions have been paid. I have printed my exit entry dates once too to show my company for tax purposes.

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Downside is that every government agency website needs their own software to run.
On the PC I use the card reader on has now 5 programs running in the background.
At least they only use a few MB of RAM and no CPU.

background

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How do other countries manage to offer internet services without forcing users to install all this stuff, and why does Taiwan do it differently? I’ve only ever encountered this stuff in Taiwan and China.

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In Germany some banks have browser plugins that do this functionality. But it is just a finicky to get it to work. And some want you to use Internet Explorer and install ActiveX plugin, which is worse.

IMHO this security chain is worse than having a good 2FA with a hardware key like How the YubiKey Works | Yubico

I wish they would have a website where you login with your Digital Certificate and register your hardware keys, that optionally can be used instead to login on all those websites.

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Tech debt. The same lazy old people who never learn anything new about security.

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absolute garbage, some doesn’t even work with like W11.

such a pain in the arse, and the QR log-in app on the phone is useless, never used to ANY GOV WEBSITE! what’s the point then?

Paging @au :smirk:

Though in fairness that’s actually a major undertaking, considering there’s hundreds of different govt sites, all on different platforms, developed and maintained by different teams with different budgets etc etc.

I mean, you’re not wrong, but there’s unfortunately not a “one-size fits all” MFA implementation that can be easily laid over the top of everything. :man_shrugging:

We’re converging toward 首頁- 中華民國內政部行動自然人憑證系統 now (Alien CDC holders should be able to activate it — if not let me know). Expect more public and private sector services to adopt it soon — much more convenient than plastic cards.

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I activated it, but haven’t been able to use it once. Also the activation a bit cumbersome still requiring the card reader with outdated drivers.

Banks that use this seem to still not allow aliens to apply…

What I suggest though is to look into the realme system New Zealand uses for government services and private services alike

Benefits of this system vs Taiwans

  • You don’t need to go to an office to apply… (I opened mine in Taiwan)

  • Aliens can also apply online (no annoying hoops such as going to immigration etc…)

  • There is no application fee (it’s free)

  • You don’t need cumbersome drivers

  • Citizens and aliens are treated fairly in terms of private and public services (no discrimination on private services)

  • Citizens can even apply for a passport online

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Indeed, that’s the major hurdle now. It’s very likely that we can skip plastic card and go straight to TW FidO activation by early 2024.

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that would be awesome!

I lived in HK until last year, and they have implemented an amazing service (I am Smart+) for digital identity with 2 levels of authentication, the strongest one requires a quick visit to any post office or service unit to verify your HKID. Once done, u can log in to any gov website via qr, public utilities and via open AI also private biz (although no one did while I was there).

That would be awesome for TW too! maybe using Ibon or famiport for ID/A(P)RC verification for added convenience.

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Some feedback. Today I brought my card reader and was able to sing up without issues.
The English language website is nice. Though some error messages popups are always in Chinese because they come from the backend.

Then I went to statistics page to see which services are supported. I went to MyData website to try the new login as I already had signed up there before. It did not accept my ID.

I could still login using the one time password sent to my email.
There are some things to iron out.

Another suggestion for MyData website (and other government services) is some setting where I can disable certain login methods for my account. e.g. while a onetime password to email is convenient, it passes the burden of security completely to the user and their email provider . So other very secure logins become theater when the account can be breached by less secure methods.

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same error if u use the phone number+NHI card since phone numbers for us dirty foreigners cannot be registered under the ARC. something however @fifieldt is working on!

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