How can I get a refund from a dodgy travel agent in Hsinchu?

[tango42]

Do this “postal evidentiary mail form” thing. It’s one page paperwork available at and filed at post office. I think it costs NT$50.

It is frequently enough to get problem resolved. Nothing has to occur after. It’s basically just an official notice.

Small Claims Court

You could start by purchasing a postal evidentiary mail form at the post office and stating your complaint (and threat to file suit if you do not recieve your refund within, say, 30 days) in it, in Mandarin. Your copy will then later serve in court as evidence that you have formally demanded the refund from them.