Nice, glad we pinned down the issue.
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Yes, thanks for your help. I’d wondered before about why it hadn’t asked for my ID but couldn’t see the option at all!
And surprisingly enough, now all my Shopee purchases shipped from overseas dating back to 2020 are showing up in the app. Wasn’t expecting that!
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The National Police Agency’s site for ordering a police certificate online does not work with the new format foreigner ID numbers.
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Updates:
- Bank of Taiwan Coin Set now accepts all kinds of ID
- Blizzard account creation now accepts all kinds of ID
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Vieshow member card switched to having one box for all IDs!
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pattern="[a-zA-Z0-9]{1}[a-zA-Z0-9]{1}\d{8}"
Amazing! If Vieshow can do it, anyone can do it! And they’ll even let you have a numerical first digit!
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That’s good, but those two examples more than anything illustrate how incremental all of this stuff is…
There must be – what? – tens of thousands of systems out there that don’t accept the new numbers, and little to motivate companies to update them? The government should implement some kind of fine for any companies who haven’t updated their systems to not exclude foreigners as of a certain date (two years ago, say).
So far just 70 odd we’ve found Inclusive Taiwan Identification Number Validation
… but lacks a legal basis to do so. Need a new law to fix this, which means legislature which means voters.
How do we contribute to the list?
The cathay united healthcare app (國泰i健康 on the App Store) does not allow foreigner ARC number registration. It says only citizens can register. This means that foreigners must wait up to a month for the physical mail with health results, and only citizens can check blood test results a day or so after the health checkup using the app. I asked in person, and was also told foreigners can’t use the health management app. For privacy reasons, they cant reveal test results over the phone either, so need to wait a long time if you are a foreigner.
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Thanks for the support @jimbob132 .
Posting here with the link to register, whether it supports old and or new format ARC, and a screenshot of the page is most useful. Then @bananas or I can add to the site. If you want to add a ton, then we can probably arrange access.
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I was thinking more of small businesses (clinics and stuff - I’ve heard of those not accepting ARC numbers for registration before) that require ID numbers but aren’t big enough to have annoyed foreigners to complain enough about to make it onto your list.
Here’s one though - some collaboration between JKOPay and Richart, Taiwan’s first — cough — foreigner-friendly bank. 3% rebate for everyone, but everyone doesn’t include foreigners.
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Send a complaint to the FSC and see how that goes, escalate to the FOI and then MOI
I will soon be writing a guide on how to submit discrimination complaints to the MOI
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I’m actually not quite sure what I’d be complaining about here tbh - I was screenshotting and Google translating, and I don’t really have much of a clue what this joint product/promotion is. I just found out about it by a notification from the JKOPay app yesterday, and I haven’t been using JKOPay much anyway.
Something about linking an existing Richart account/debit card/credit card to JKOPay, or a completely new card?
If someone wants to look into it briefly and explain a little what it’s all about I don’t mind complaining. I suspect here the problem might be on the Richart side, given their other policies. There’s a broader complaint I’d like to make there about foreigners being excluded from using the app etc. and just being shown a minimal website with a dramatically limited version of what’s available to Taiwanese. I wonder if this is part of that.
Actually, I wonder now if Richart’s foreigner account might be part of some kind of Discrimination 2.0 scheme for Taiwanese banks. Make a separate product just for foreigners so you can market yourself as being foreigner friendly, but then make it shit and heavily restricted so the foreigners can’t do very much with the account and can’t access the other benefits.
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Link?
It is in the payment app “Jiekou Payment”
Thank you, I have updated the entry for jkopay.
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Just went with a friend to Landtop to hang around in the background looking bored while she bought an iPhone 15 Pro. Turns out that Landtop has some 6-month free insurance deal with Fubon:
When my friend entered her details into the Fubon website on the shop’s phone, the registration wouldn’t go through, presumably because she’s a foreigner with an ARC number (the new one) – I’m not 100% certain about that at the moment, but it’s obviously the most likely reason.
The sales lady said she’d contact Fubon to find out what the problem was and how to fix it then call my friend back, and I butted in at this point to ask her to tell Fubon we’d be reporting them to the FSC if they don’t allow foreigners to register for the insurance because Article 62 Article 7 blah blah blah.
She was friendly about it and said she’d pass on the message and call my friend when she knows more, but I’m assuming those are the most relevant laws? Or is there something else that could be mentioned too, like something related to consumer protection?
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Well, check the consumer protection act and you can go to complain with the competent consumer ombudsman for your jurisdiction (each local gov has its one, there is no national one unfortunately)
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I can’t reset my password with Cathay United bank through their mobile app or website. It says nationals only:
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Yes because you’re an untrustworthy big nose who has to take 2 hours from your day to fill in forms at the branch to reset a password.
First bank had that policy, at least in the past, not sure now. Forget your password or get locked out and it was a massive branch ordeal to reset it along with at least 10 copies of your ID photocopied and a million chop stamps followed by a manager to also chop.
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