Would also like to make note of the fact that they are PATRIOT Act certified.
Call the fsc on them
Taichung bank tried non renewing me two years ago. Was told that they were planning to non renewa all foreigners and that I would need to apply like a new client and provide a guarantor or a deposit they would hold. (The current account had neither)
They wouldnât budge So I told them I was calling the fsc to complain. I warned them 3 times and the lady just kept buhaoyisi ing me. So I followed through on my threat and got a call back the next day that I simply misunderstood them, they just wanted me to prove I was still in Taiwan lol.
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I recorded the telephone call of me yelling at them and their sorry âexplanationâ
Theyâve already seen my ARC.
Last year, when I went in to complain about them not renewing my CC because of ARC expiration, I simply showed it to them and they fixed it.
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Classic Taiwan
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Your issue is with Union Bank, isnât it?
Coincidentally, my card is about to expire and Iâve received a letter to provide my updated ARC for renewing it.
Have you received such letter too? How were you informed that they wonât be renewing your card?
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Iâll just say⌠union bank requires a new ARC every year to renew. Always thought that was weird because a scummy person could just rack it up before the ARC expired. Not very well thought through policy.
If you have an APRC they will issue a normal card
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Is this only for credit cards? What about debit cards?
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Really?
I had my Union Bank credit card since 2015 and itâs the first time they asked me the ARC to renewâŚ
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Right. I didnât receive such a letter. I got a text saying it would not be renewed. But youâre not EU, right?
Their excuse was to target me because I am EU.
The customer service centre confirmed they wouldnât renew it.
No, Iâm not from Europe.
But you can present yourself as non-EU too, no?
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Well. They already have my passport and ARC.
Plus to change all of my stuff, my work permit, my ARC, my details into CanadianâŚThen hoping they forget about the Italian, then maybe even restarting my time towards an APRC. Not worth it.
Going to fight! Fighting and throwing a tantrum is easier.
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For some reason, No. Theyâre all too happy to keep my information and money to use it for investing and profit.
I smell bullshit. I HAVE consented to the storage of my personal information.
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Thatâs interesting⌠I got my card 6 years ago with a standard ARC and every year with them like clockwork Iâd get a new arc copy required letter or weâll cancel your card. In fact, the expiry date was always coinciding with my ARC expiry date.
Sounds like someone goofed when the card was issued in your case and now they âcorrectedâ the error
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Went back to the bank and told them they have one more chance before I take action.
They told me now the credit card isnât being renewed because the computer âgradedâ me ineligible. Then suggested maybe I wasnât paying my bills.
I asked why they changed their story about 10x the same answer was I can only check my computer.
Now I have three stories. They changed their story three times. Bullshit.
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Theyâre hoping one of their stories will finally get rid of this âpest.â Iâm watching this with great interest.
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Iâm a bloody cockroach. Not even a nuclear weapon can stop me.
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You are the hero we needâŚ
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But is he the one we deserve?
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Any of those were in written form?
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No. Credit Card Centre refused to give out written statements.
All phone conversations were recorded.
I called them liars. Sue me Union Bank! I dare you! I will run to TVBS faster than you can say credit card!
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