No offense, but that sounds to me like a pretty dumb, inaccurate thing to be telling people[/quote]
You’re right. I missed an important detail, and it does sound stupid without it.
I tell my students that Americans in the US are not polite to people, and they’re even less polite if you (that is, the visitors) don’t speak English. If they travel to the US, they should expect a lot of people to demand quick, comprehensible responses and move along.
Even in places where US workers should generally be sympathetic to English language difficulties, I find that they are not. Customs officers at international airports in the US have been rather impatient with non-native English speakers, for instance.
I’m from the Southwestern US, where there are disproportionately many Spanish speakers going about their day-to-day lives. I couldn’t count the number of times that I’ve been in line at WalMart, or Baja Fresh, where nth-generation American cashiers are visibly miffed by anyone who doesn’t speak perfectly intelligible English to complete the transaction and get the hell out of the line. They used to be more awful than usual at the DMV, too, until they started hiring bilingual staff.
And I could contrast that with the Latin marketplaces that dot the landscape, where Central American retailers and service workers were quite friendly and polite with me, even when I committed some major errors in my Spanish. The same was true at Asian grocery stores.
Here I find that people from the US are disproportionately personable and friendly.[/quote]
Thanks for the explanation. First of all, Customs officers and DMV workers are dicks to everyone, and walmart employs a wide range of rejects. Secondly, I grew up on the west coast and lived in the southwest several years. I got snubbed just as much for not knowing Spanish as I ever witnessed the opposite. Spanish speakers have taken over entire communities and expect EVERYONE to accommodate them with Spanish. They’re even worse about it than the foreigners in Taiwan that complain it’s hard to find someone to service their needs in decent English
English is the default language foreigners use to communicate with each other, the “international language.” Some of us are fortunate enough that the international language is also our mother tongue. If Spanish were the international language, then yes, I agree, Americans in general should do more to work on their Spanish. Nevertheless, at this point almost everything is serviced bilingually in the U.S. anyway. However, since Spanish is not the international language and they’re living in an English speaking country, they should expect to have communication problems whenever they leave their Mexican enclave until they learn better English. I knew some Mexicans that had lived in California for 20 or even 30 years and didn’t even know basic English. Most of them told me I should learn better Spanish :neutral: I have no sympathy for them, just like I have no sympathy for foreigners that have lived here 5 years and complain everything is in Chinese.
On a different note, besides customs, which I already acknowledged as pricks, I think most tourists and foreign visitors would find American attitudes towards them just fine. I’ve helped foreigners that had less than perfect English and have seen fellow Americans do the same. Usually the visitors in the U.S. carry a bigger attitude and are more prone to rudeness than the locals. I’ve witnessed that myself as well, although my sample range is a bit limited. They were mostly Chinese and Europeans
I guess if I were British having lived in the U.S. I might have a different take on the subject But I think you are right in saying most in the service sector will not want to entertain a lot of time on miscommunication, especially if there’s a line of people waiting. I’d say it’s fair to say Taiwanese service workers are more likely to be more patient with Americans with bad Chinese than when the roles are reversed. Americans are certainly less likely to say “掰掰” after you buy something