Wookie, I don’t have any studies on tap but today the MRT system is such an integral part of the urban fabric of Taipei that it is hard to separate the success of the city over the last 20-30 years from the MRT system. They are that inextricably linked. Anyone who lives in Taipei, even if they have somehow never set foot on the MRT, has benefited tremendously from the positive externalities of the system such as reduced traffic, cleaner air, and increased investment in the built environment near stations.
When the system was first proposed back in the 70s and 80s, it was highly controversial. A lot of people thought it wasn’t needed, was too expensive, etc. But if you ask any Taipei person today, they are likely to report very high satisfaction with the MRT system and say that they couldn’t imagine life in Taipei without it. Sure, there is the occasional rich person who drives everywhere or the occasional poor person who still lives outside the orbit of the system and uses their scooter for everything, but by and large, most corners of Taipei have now been transformed by the MRT.
We spend a lot of time complaining on this site about how Taiwan is chabuduo, everything’s half-assed, architecture is a mess, etc etc. But let me ask you this. What other city in the world outside of Japan has put extensive research and design thinking into the layout and font of station signage, into passenger flow control, into the sound environment inside stations - a good example being the jingles that play when trains arrive? Taipei MRT has done all that. The system design of every facet of the MRT is really incredible and Taiwan deserves a ton of credit for it.
This is the tragedy of transit investment: when you want to build it, there are plenty of doubters and complainers who say it’s not necessary, it’s too expensive, and then because of those people you sometimes end up with a compromised system that doesn’t work as well as it could. You actually see this in Taipei with the Brown line, which in retrospect should have been a high capacity line but was built as a medium capacity line because it was the first to be built and people were lukewarm about the idea of mass transit. Today, it’s overcrowded, because of opposition and short-sightedness way back in the 80s.
Once transit is built, people tend to love it, but it takes a massive outlay of political capital and leadership to push projects through. All I can say is, thank god the MRT got built mostly in the correct way. I really have no patience for doubters and complainers when it comes to a public good like mass transit.
Taipei MRT is one of the leading mass transit systems in the world on farebox recovery ratio and customer satisfaction. It really is hard to overstate just how wonderful a system it is and Taipei residents should be rightly proud of it.
The investments coming over the next few years - the Wanda line, the Circle Line Phase 1 which is about to open, and Circle Line Phase 2 which is slated to start construction next year, are going to take it to the next level. Especially in this age of climate change, there is nothing more sensible than investing in electric transport, and mass transit is the lowest carbon electric transport of all.